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Komatsu has developed into a international giant over the previous couple of decades thanks to their competence and strength in the field of logistics, mining, excavating and construction. By means of progressive designs and technological superiority, they continue to be at the forefront of these industries.
Evolving in 1945, Komatsu Forklift Co., Ltd has expanded greatly. Utilizing their advanced production features and modern design approaches, Komatsu has become known to build the kind of rugged and reliable forklift that clients across the world have come to depend on. In 1976, Komatsu Forklift U.S.A., Inc was established to meet the increasing demand for its products in the North American marketplace. To better costs and efficiencies, a contemporary facility was developed in Covington, Georgia in 1990, to merge all U.S. Komatsu Forklift product support and production operations.
Remaining one of the primary suppliers and makers of rugged and modern lift trucks in our day, Komatsu Forklift U.S.A., Inc continues to satisfy their customers’ needs globally. Central and Latin America, Mexico, the Caribbean and South America are home to many of Komatsu’s satisfied customers along with their North American clients.
Following years of providing consumer service and maintaining bonds, Komatsu Forklift recognizes that meeting the customers’ needs is paramount. All original product development at Komatsu starts first with the customer. By welcoming input and feedback, they are able to ascertain customer wishes and expectations then develop revolutionary concepts and then build to exceed Komatsu Engineering Principles. Assuring customers that quality is planned from the beginning and sustained throughout the manufacturing, service and sales processes, allows Komatsu to end up with a first-class product from start to finish.
Komatsu engineers are specialized experts in crafting lift trucks, construction equipment and heavy duty equipment. Their design skill and competence assures that every new piece of equipment will endure in the toughest environments and be able to withstand the roughest applications. Adherence to meticulous engineering principles enables Komatsu Forklift to satisfy ISO 9001 standards. Computer aided design and rigorous internal quality standards all contribute to superior lift truck products. Komatsu Engineering Standards transform the modern and progressive expertise used in advanced mining and construction equipment into world class equipment.
The state-of-the-art facility in Covington, Georgia has all the necessary requirements for full scale manufacturing. This facility can take unprocessed steel and manipulate it by preparing, welding, and fabricating it. When assembled and painted the forklifts are ready to leave the plant and enter the marketplace. Maintaining quality control throughout the duration of the production process, assures consumers that the quality is built into Komatsu’s products from the very beginning.
Komatsu feels that a product is only as valuable as the individuals who support it and sell it, their dealers make all the difference. Komatsu Forklift features an excellent network of company dealers and independent sellers who are working hard to outshine expectations. Specialized in all aspects from product sales, service or operating education, or aftermarket support, their diverse association of knowledgeable and capable professionals are available. Komatsu Forklift Vendor locations across the country have a Komatsu OEM components on-hand to provide the necessary service required to keep customers’ operations running effortlessly. Computerized, real-time access with next day delivery from their highly automated circulation hub is an alternative option. The internet based K-Link system assists dealers with online components management, service and acquisition for all major forklift models.
At Komatsu Forklift U.S.A., Inc. they understand that their world-class clients rely on Komatsu forklifts in their day-to-day operations. So Komatsu focuses their attention on their countrywide account customers allowing them to benefit from an original relationship that facilitates them tailor their partnership in order to boost consumer output and profits. Komatsu nationwide account clients have access to on-line parts and operations support system and a inclusive fleet management program, providing the ability for Komatsu to be their total solution for any forklift issues.
The well-organized and dependable staff members at Komatsu Forklift U.S.A., are dedicated to providing outstanding customer support even if it arrives in the form of training, product sales, aftermarket support, and longterm maintenance. They want to make certain that the client support offered will help their clients satisfy or exceed their business objectives while establishing strong working partnerships in the process. Komatsu strives to be familiar with each of their customers’ distinctive means of doing business and enjoys working together to develop an arrangement to best insure their ongoing success.
